Get in Touch
Whether you're exploring CDQ for your health system, have a question about Core, or need to reach our legal or privacy team — use the right email below and we'll get back to you.
Contact Directory
How can we help?
All enquiries are handled by a real person. Response times vary by team — sales and support typically reply within one business day.
General & Sales
General Enquiries & CDQ Demo
Questions about Preact Health, CDQ pricing, free trials, or requesting a demo for your organisation.
info@preacthealth.comSupport
Help & Technical Support
Platform issues, billing questions, account access, or troubleshooting for Core or CDQ.
help@preacthealth.comBusiness
Partnerships
EHR integrations, referral arrangements, channel partnerships, and strategic collaborations.
partnerships@preacthealth.comResearch
Research & Clinical Collaboration
Academic partnerships, clinical validation studies, pathway development enquiries, and evidence collaboration.
research@preacthealth.comProduct
Ideas & Feedback
Feature requests, pathway suggestions, product feedback, and ideas for improving the platform.
ideas@preacthealth.comPrivacy
Privacy Enquiries
General privacy questions, data access requests, opt-out requests, and consent enquiries.
privacy@preacthealth.comGDPR / Data Protection
Data Protection Officer
Formal GDPR enquiries, data subject access requests, legitimate interest assessments, and DPA-related matters.
dpo@preacthealth.comEU / EEA
EU Privacy Representative
Enquiries from EU/EEA data subjects under GDPR, including cross-border data transfer concerns.
eu-privacy@preacthealth.comLegal
Legal & Compliance
Contracts, BAA requests, legal notices, subpoenas, and formal compliance enquiries.
legal@preacthealth.com